Terms of service

Overview

These Terms of Service govern access to and use of toaksoutdoorax.shop, including purchases made through our online store.

Throughout these Terms, “we”, “us” and “our” refer to toaksoutdoorax.shop.

By accessing our website, using our services or placing an order, you agree to these Terms to the extent permitted by law.

Nothing in these Terms excludes, restricts or modifies any statutory consumer guarantee or other right that cannot lawfully be excluded, restricted or modified, including applicable rights under the Australian Consumer Law.

Eligibility

You must have legal capacity to enter into a contract or use our services with the involvement and permission of a parent, legal guardian or other person legally authorised to act for you.

You must not use our website for unlawful or fraudulent purposes.

Online Store Terms

You agree to provide information that is reasonably accurate and complete when placing an order.

You are responsible for reviewing your order before submitting it, including product selection, quantity, shipping address and contact information.

We may refuse, limit or cancel transactions where reasonably necessary to address suspected fraud, payment issues, obvious pricing errors, product unavailability, legal restrictions or misuse of our services.

Products and Descriptions

We aim to provide reasonably accurate descriptions and images of products.

Product colours may appear differently depending on displays, lighting, photography and manufacturing variations.

Dimensions, weights and other measurements may be approximate unless expressly stated otherwise.

Nothing in this clause permits us to provide misleading product information or limits rights relating to goods that do not comply with applicable consumer guarantees.

Prices

Prices are displayed on the website in the currency indicated during shopping and checkout.

Prices may change from time to time, but changes ordinarily do not affect orders already accepted unless required to correct an obvious error and the matter is resolved lawfully with the customer.

Any taxes or other charges applicable to an order will be handled as displayed during checkout or as required by law.

Payment

Customers must use an accepted payment method made available during checkout.

Payment processing may be provided by Shopify or other authorised third-party payment providers.

You represent that you are authorised to use the payment method submitted for your purchase.

We may delay fulfilment where payment has not been successfully authorised or where reasonable fraud or security verification is required.

Order Acceptance

Submission of an order constitutes an offer to purchase the selected products.

An automated order confirmation acknowledges receipt of an order but does not necessarily constitute final acceptance where further payment, fraud, availability or shipping verification is reasonably required.

If an order cannot be fulfilled, we may cancel the affected order or item and refund amounts paid for goods that will not be supplied.

Availability

Product availability may change without notice.

Placing a product in a cart does not reserve inventory.

If an item becomes unavailable after an order is submitted, we may contact the customer and provide an appropriate resolution.

Shipping and Delivery

All orders qualify for free standard shipping.

Our standard estimated delivery timeframe is 15–20 days.

Additional information is contained in our Shipping Policy.

Delivery dates are estimates and may be affected by carrier delays, customs procedures, weather, public holidays, high-volume periods, inaccurate delivery information or other factors.

Nothing in this provision removes rights that may arise under applicable law if goods are not supplied within an agreed or reasonable time.

Returns and Refunds

Returns, exchanges and refunds are governed by our Return and Refund Policy together with applicable law.

Our voluntary return conditions do not replace statutory rights concerning faulty, unsafe, misdescribed or non-compliant products.

Australian businesses cannot use store terms to misleadingly suggest consumers have no refund rights where consumer guarantees provide a remedy.

Intellectual Property

Unless otherwise stated, website materials created or lawfully controlled by toaksoutdoorax.shop, including original text, layouts, graphics and store content, are protected by applicable intellectual property laws.

You may use the website for ordinary personal shopping purposes.

You must not reproduce, commercially exploit, distribute or systematically extract protected website content without permission or another lawful basis.

Third-party trademarks, product names and other intellectual property remain the property of their respective owners.

User Conduct

You must not intentionally interfere with the security or proper functioning of our website.

You must not introduce malicious code, attempt unauthorised access, conduct fraudulent transactions, impersonate another person, scrape protected information in an unlawful manner or use the website for unlawful activities.

Third-Party Services

Certain website functions may depend on Shopify and other third-party services.

Third-party services may operate according to separate terms and policies.

We are not responsible for independent third-party services to an extent beyond responsibilities imposed on us by applicable law.

Reviews and Submitted Content

Where customers are able to submit reviews, comments or other content, submissions must be lawful and must not infringe the rights of others.

We may moderate or remove content reasonably believed to be fraudulent, abusive, unlawful, misleading, defamatory, infringing or unrelated to the relevant product or service.

Errors and Inaccuracies

Despite reasonable efforts, information on the website may occasionally contain typographical, technical or administrative errors.

Where an error materially affects an order, we will address it reasonably and consistently with applicable law.

We will not rely on this clause to avoid statutory obligations or enforce misleading representations.

Prohibited Uses

The website must not be used to violate applicable law, infringe intellectual property rights, transmit malware, conduct payment fraud, collect other people's personal information unlawfully, harass or abuse others, interfere with website security or engage in activity that materially disrupts our services.

Disclaimer

We seek to operate our website with reasonable care.

Website availability may occasionally be interrupted because of maintenance, security incidents, third-party platform problems or circumstances beyond reasonable control.

To the maximum extent permitted by law, no optional or implied warranty is provided beyond warranties or guarantees that cannot lawfully be excluded.

Limitation of Liability

To the maximum extent permitted by applicable law, toaksoutdoorax.shop will not be liable for indirect or consequential losses arising solely from circumstances for which liability may lawfully be limited or excluded.

This clause does not exclude liability where exclusion is prohibited by law.

Nothing in these Terms is intended to exclude, restrict or modify Australian Consumer Law guarantees, remedies or liabilities that cannot legally be excluded.

Indemnity

To the extent permitted by law, you agree to be responsible for losses reasonably arising from your unlawful misuse of the website or deliberate infringement of the rights of toaksoutdoorax.shop or another person.

This clause does not require a customer to indemnify us for our own unlawful conduct, negligence where liability cannot lawfully be excluded, or a matter for which such an indemnity would be unfair or unenforceable.

Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be interpreted or severed to the minimum extent necessary, and the remaining provisions will continue to apply where legally possible.

No Waiver

A failure to enforce a provision immediately does not necessarily constitute a waiver of that provision or any other right.

Changes to These Terms

We may update these Terms from time to time for legitimate operational, legal or commercial reasons.

Changes will be published on our website with a revised update date.

Changes will not retrospectively remove accrued statutory rights.

Governing Law

These Terms are governed by applicable laws of Australia to the extent those laws apply to the transaction and cannot lawfully be displaced.

Mandatory consumer protections applicable to a customer remain unaffected.

Contact Information

Questions regarding these Terms should be sent to:

toaksoutdoorax.shop
Email: info@toaksoutdoorax.shop